Welcome to Utkarshni Events Pvt Ltd. By accessing our website or engaging our wedding and event management services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website or confirming any service with us.

1. About Our Services

Utkarshni Events Pvt Ltd provides professional wedding and event planning and management services, including wedding planning, décor, venue selection, photography, entertainment, makeup and styling, catering, guest management, and corporate event services.

The exact services provided will depend on the requirements, package, quotation, proposal, and agreement confirmed between the client and Utkarshni Events Pvt Ltd.

2. Enquiries and Quotations

Submitting an enquiry through our website, phone, email, or other communication channels does not constitute confirmation of a booking.

Service availability, pricing, inclusions, timelines, and deliverables will be confirmed separately through a quotation, proposal, booking confirmation, or service agreement.

Quotations may be subject to change based on event requirements, guest count, venue, dates, vendor availability, seasonal demand, and other factors.

3. Booking Confirmation

A booking will be considered confirmed only after the required advance payment has been received and the booking has been formally acknowledged by Utkarshni Events Pvt Ltd.

Availability of venues, vendors, artists, photographers, decorators, caterers, and other third-party services is subject to confirmation.

4. Payments

Clients are responsible for making payments according to the payment schedule specified in the approved quotation or service agreement.

Any applicable taxes, venue charges, transportation costs, additional services, overtime charges, vendor charges, or other expenses not included in the agreed package may be charged separately.

Failure to make payments within the agreed timeline may result in changes, suspension, or cancellation of services.

5. Changes to Event Requirements

Clients may request changes to event plans, décor, guest count, venue, schedule, services, or other arrangements.

Changes are subject to availability and may result in additional charges. Any significant changes should be communicated as early as possible to allow adequate planning and coordination.

6. Cancellation and Refunds

Cancellation terms, applicable refund amounts, and cancellation charges will depend on the specific quotation, booking agreement, service contract, vendor commitments, and expenses already incurred.

Advance payments made toward non-refundable bookings, third-party vendors, venues, artists, or services may not be refundable.

Clients are advised to review the cancellation terms provided with their booking before making payment.

7. Third-Party Vendors and Service Providers

Utkarshni Events Pvt Ltd may coordinate with third-party vendors and service providers to deliver an event.

While we make reasonable efforts to work with reliable professionals, the availability, pricing, performance, policies, and individual terms of third-party vendors may be subject to their respective conditions.

Where appropriate, alternative arrangements may be proposed if a vendor becomes unavailable due to circumstances beyond our reasonable control.

8. Event Photography and Content

Photography, videography, and other visual content may be captured during events.

Where appropriate and subject to applicable permissions and agreements, Utkarshni Events Pvt Ltd may use selected event photographs or videos for portfolio, website, social media, promotional, or marketing purposes.

Clients who have specific privacy requirements should communicate them to us before the event.

9. Client Responsibilities

Clients are expected to provide accurate and timely information required for successful event planning and execution.

This may include event schedules, guest information, venue details, design preferences, approvals, special requirements, and other relevant information.

Delays or inaccuracies in information supplied by the client may affect event planning, timelines, or deliverables.

10. Website Content

We make reasonable efforts to ensure that the information published on our website is accurate and up to date. However, photographs, designs, descriptions, prices, packages, and service information may change without prior notice.

Images displayed on the website may represent examples of our work or creative concepts and may not exactly represent the final arrangements for every event.

11. Intellectual Property

All website content, including text, graphics, photographs, logos, branding, designs, layouts, and other materials belonging to Utkarshni Events Pvt Ltd is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

12. Website Usage

Users agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Introduce malicious software or harmful code
• Copy or misuse website content
• Interfere with the normal operation or security of the website
• Submit false, misleading, or fraudulent information

13. Limitation of Liability

Utkarshni Events Pvt Ltd will make reasonable efforts to deliver services according to the agreed requirements.

However, we shall not be responsible for delays, cancellations, losses, or changes caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, venue-related issues, transportation disruptions, vendor failures, strikes, public emergencies, or other unforeseen circumstances.

Any liability arising from our services shall be subject to the terms and limitations specified in the applicable service agreement.

14. Force Majeure

We shall not be considered in breach of our obligations where performance is prevented or significantly affected by circumstances beyond our reasonable control, including natural disasters, pandemics, government restrictions, civil disturbances, severe weather, transportation disruptions, or other unforeseen events.

In such circumstances, we will make reasonable efforts to assist the client with alternative arrangements where possible.

15. Links to Third-Party Websites

Our website may contain links to external websites or third-party platforms.

These links are provided for convenience, and Utkarshni Events Pvt Ltd does not control or guarantee the content, availability, security, or policies of external websites.

16. Privacy

Your use of our website and submission of personal information is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

17. Changes to These Terms

Utkarshni Events Pvt Ltd reserves the right to update or modify these Terms & Conditions from time to time.

Changes will become effective when the revised terms are published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or our services shall be subject to the jurisdiction of the appropriate courts in Delhi, India, unless otherwise agreed in writing.

19. Contact Us

For questions regarding these Terms & Conditions or our services, please contact:

Utkarshni Events Pvt Ltd
GF-39A, Indra Prakash Building 21, Barakhamba Road, Connaught Place, Central Delhi – 110001
Phone: +91 7037035511
Email: sales@utkarshnievents.com